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"Customer care
is the focus here at Ctech, and that means that we are constantly
seeking to provide the best service and programs, as soon
as the new technology becomes available," notes Christopher
Faulkner, Ctech CEO. "Pairing our experienced staff with with
right software tools gives us the power to create useful solutions
for our customers."
The Customer Care Program boasts telephone assistance coupled
with an industry-leading fully interactive customer
support site. The customer support division of this site
is designed to provide a place for customers to ask their
questions without the hassle of a phone call. The support
site features online tutorials and other helpful information
to provide online help for answer-seekers 24 hours a day.
Ctech provides all of its clients with cutting-edge hardware,
software and technology. All of Ctech's servers are on current,
up-to-date equipment for higher performance. Best of all,
there are less than 200 domains hosted on each of our servers,
unlike the majority of our competitors who host anywhere from
500 to 1000 domains per server. With such a small number of
domains on each server there is a lower server load - disk
access time decreases and network speed increases.
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| "Customer
care is the focus here at Ctech, and that means that we are
constantly seeking to provide the best service and programs,
as soon as the new technology becomes available." |
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