As a high-quality web hosting provider to thousands of customers, Creative
Tech Services values its good reputation. Accordingly, it is important to
us that our customers use our services and the Internet in general, responsibly
and courteously. Most of our customers do so and seldom need to refer to
these AUPs. Nonetheless, the following constitute examples of unacceptable
uses of Creative Tech Services's services, which will result in suspension,
or termination of the customer's account:
Affronts to Etiquette
Unacceptable activities include spamming (sending unsolicited advertising
to those with which the customer has no existing business relationship,
posting off-topic advertising in newsgroups); spoofing (using a return email
address which is not the valid reply address of the sender or sending an
email message which does not contain enough information to enable the recipient
to identify the party who is really sending the message; passive spamming
(promoting a web site hosted by Creative Tech Services by spamming from
some other source), trolling (posting controversial messages in newsgroups
to generate responses), mail bombing (inundating a user with email without
any serious intent to correspond), generating a higher volume of outgoing
mail than a normal user (over 10% of available system resources), and subscribing
someone else to an electronic mailing list without that person's permission.
A message is considered unsolicited if it is posted in violation of a newsgroup
charter or sent to a recipient who has not requested the message. Making
an email address available to the public does not constitute a request to
receive messages. Distribution of mass emailing programs is also prohibited.
All recipients on a mailing list must have personally subscribed. Mailing
lists may not be used to distributed unsolicited email. Any customer repeatedly
"mail bombed" or that attracts such behavior will be asked to leave. If
you are not sure if your actions will be in violation, please ask first
at abuse@ctechservices.com.
Age
The client must be 18 years of age to obtain our service.
Abuse of the legal rights of others
Examples of unacceptable activities in this regard include posting private
information about a person without their consent, infringing intellectual
property rights, defaming a person or business, and knowingly making available
code which will have a deleterious effect on third party computers. Creative
Tech Services supports free speech on the internet, and will not suspend
or cancel a customer's account simply because it disagrees with the views
expressed by the customer. Where there are allegations that a customer's
on-line activity has violated the legal rights of a third party, Creative
Tech Services will not substitute itself for a court of law in deciding
tort claims raised by the third party.
Abuse of the law
Our services may be used for lawful purposes only. Illegality includes
but is not limited to: drug dealing; attempting without authorization to
access a computer system; pirating (distributing copyrighted material in
violation of copyright law, specifically MP3s, MPEG's, ROMs, and ROM emulators);
gambling; schemes to defraud; trafficking in obscene material; sending a
message or having content that is obscene, lewd, lascivious, filthy, or
indecent with intent to annoy, abuse, threaten, or harass another person;
threatening bodily harm or damage to individuals or groups; violating U.S.
export restrictions; stalking; or violating other state or federal law such
as the Electronic Communications Privacy Act, the Computer Fraud and Abuse
Act, or the Economic Espionage Act. Linking to illegal material is also
prohibited. Creative Tech Services reserves the right to check system files,
email, and other data on our servers for illegal content and materials,
or for any other reasons deemed necessary.
Pornography
Pornography and sex-related merchandising, or links to such material, posting of messages with an e-mail account hosted on our servers,
even if legal, is not an acceptable use of our servers.
Abuse of Our Server Resources
Running programs in the background on our server without Creative Tech
Services's prior written authorization, or running chat rooms, Internet
Relay Chat, IRC bots, more then 1000 emails a day and the like are not acceptable
uses of our servers. Further, any usage of ten percent (10%) or more of
our system resources is an undue burden on our system and is unacceptable.
If your usage ever exceeds ten percent (10%) of system resources, your account
may be terminated immediately and without prior notice. In addition any
domain that exceeds ten gigabytes of bandwidth traffic can be terminated
without prior notice. Creative Tech Services can set an additional domain
name to be pointed to your site's IP address for a one time $10 setup fee.
Usage of scripts or other utilities to direct pointed domain names to subdirectories
is not permitted and is grounds for termination of the account.
Hacking/Cracking
Creative Tech Services reserves the right to report illegal activities
to any and all regulatory, administrative, and/or governmental authorities
for prosecution.
The following examples of unacceptable behavior are non-exclusive, and
are provided for guidance purposes. If you are unsure if your actions will
be a violation of our policies please ask abuse@ctechservices.com.
Server broadcast messages or any message sent on an intrusive basis
to any directly or indirectly attached network Attempt to circumvent any
user authentication or security of host, network, or account. Accessing
data not intended for user. Probing the security of any network. Spawning
dozens of processes. Port scans, ping floods, packet spoofing, forging router
information, Denial of Service attacks, sniffers, flooding, spoofing, ping
bombing, smurfs, winnuke, land, teardrop. Promulgation of viruses. IRC bots
such as eggdrop or BitchX. Any activity, whether or not the intrusion results
in the corruption or loss of data, will be investigated and proper action
taken. The presence of any of these programs, whether or not run, will result
in action against the user including suspension or termination.
Client Responsibility
The client is responsible for all activity originating from the account
unless proven to be a victim of outside hacking or address forgery. The
client is responsible for securing their username/password. The client assumes
responsibility for all material on their site that may be put on by a third
party (such as the usage of Free For All links pages). Use of our service
requires a certain level of knowledge in the use of Internet languages,
protocols, and software. This level of knowledge varies depending on the
anticipated use and desired content of the web space by the client. The
following examples are offered: Web Publishing: requires knowledge of HTML,
properly locating and linking documents, FTPing Web contents, Graphics,
text, sound, image mapping, etc. FrontPage web publishing: knowledge of
the FrontPage tools as well as Telnet and FTP understanding and capability.
CGI-Scripts: requires knowledge of the UNIX environment, TAR & GUNZIP commands,
Perl, CShell scripts, permissions, etc. Mail: a use of mail clients to receive
and send mail, etc. The client agrees that he or she has the necessary knowledge
to create and maintain their web space. Client agrees that it is not the
responsibility of Creative Tech Services to provide this knowledge or support
outside matter specific to our servers.
Backups
Full backups are made weekly, and backups of new/changed data made
nightly. No guarantees are made of any kind, either expressed or implied,
as to the integrity of these backups. Backups are made for server restoration
purposes only. It is the clients' responsibility to maintain local copies
of their web content any information. If loss of data occurs due to an error
of Creative Tech Services, Creative Tech Services will attempt to recover
the date for no charge to the client. If data loss occurs due to negligence
of client in securing their account or by an action of the client, Creative
Tech Services will attempt to recover the data from the most recent archive
for a $50.00 fee.
IP numbers
Creative Tech Services maintains control and any ownership of any and
all I.P. numbers and addresses that may be assigned to the client and reserves
in its sole discretion the right to change or remove any and all IP numbers
and addresses.
Limitation of Liability
Creative Tech Services shall not be responsible for any claimed damages,
including incidental and consequential damages, which may arise from our
servers going off-line or being unavailable for any reason whatsoever. Further,
Creative Tech Services shall not be responsible for any claimed damages,
including incidental or consequential damages, resulting from the corruption
or deletion of any web site from one of our servers. All damages shall be
limited to the immediate termination of service.
Creative Tech Services shall be the sole arbiter of what is and is not a
violation of these acceptable use policies. Creative Tech Services reserves
the right to terminate an account at any time and for any reason that causes
harm to any Creative Tech Services customer's web sites. Creative Tech Services
reserves the right to delete all content and files upon termination. Creative
Tech Services reserves the right to withhold any prepaid funds for any site
removed for violations of these policies. Creative Tech Services reserves
the right to refuse, cancel, or suspend service at our sole discretion.
Creative Tech Services reserves the right to change the Acceptable Use Policy
without prior notice or warning. Non-enforcement of any part of the Acceptable
Use Policy does not constitute consent.
Violations of these Acceptable Uses Policies should be referred to abuse@ctechservices.com.
All complaints will be investigated promptly.
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